Our staff is highly trained on the ins and outs of authenticating designer items that come into the store to be purchased. They use a step-by-step process in conjunction with utilizing available resources to be able to differentiate between an authentic designer item and a replica. In doing so, they familiarize themselves with what to look for (i.e. quality of materials used, accuracy of serial numbers, verification of logos, etc.) in order to confidently ascertain its authenticity.
If the item is proven to be not authentic at any time after purchase, return the item and after we verify the serial number of the returned item matches that of the one we shipped and concur with the reason the item is not believed to be authentic, we will refund the purchase price, sales taxes and all shipping charges.